We inspect services providing education and skills for learners of all ages. Ofsted has today published plans for a review into safeguarding policies and practices relating to sexual abuse in state and independent schools and colleges. Ofsted will not return to a full programme of graded inspections until September. If you contact us via our general enquiries email add… For some types of complaint you need to contact a different agency. Are you a provider? Please contact your local council or call local police on 101 if you're worried about a child who is at risk of being harmed. Ofsted inspect schools to provide information to parents, to promote improvement and to hold schools to account for the public money they receive. Ofsted director touts online curriculum forums to support schools post-inspection. It will also give support to parents and teachers. However, if Ofsted has significant concerns about safeguarding or a breakdown in school leadership, it can convert the visit into a “no formal designation” inspection of a school. We provide an independent assessment of the quality and standards of education in schools, and check whether pupils are achieving as much as they can. Amanda Spielman today told the Confederation of School Trusts (CST) annual conference Ofsted would resume the evaluations “as soon as we can”. Ofsted has limited legal powers to consider complaints about schools. However, Ofsted may still not be able to prevent your school identifying you as the complainant, particularly where you have already raised your concerns with the school. It’s an independent, non-ministerial government department, reporting directly to Parliament. Please provide an email or postal address on page 6 so that Ofsted can respond to you directly about your concerns. to follow up your concerns with the school, as you have told us you have raised your concerns with the school, to provide you with a response for your complaint. In addition, the Ofsted Complaints about Schools team may have to share details of your complaint more widely with: Ofsted will not usually share your identity with the school, or other authorities, unless you have given consent for us to do so. If a child is in immediate danger, call 999. To help us improve GOV.UK, we’d like to know more about your visit today. Ofsted will first ask you for some of your personal details. The inspection of agencies responsible for adoption, fostering and other social care services. James Carr. Ofsted is the Office for Standards in Education, Children’s Services and Skills. Ofsted has said it was “disappointing” to see how many primary schools were “barely out of the starting block” with their languages curriculum during a series of subject inspections. Contact us. We also inspect and regulate services that care for children and young people. Ofsted: coronavirus (COVID-19) rolling update Complaints. The review itself will “not report on individual schools or cases”, but identification of “serious and widespread” failures in safeguarding arrangements will lead to an immediate full inspection. Consent: Referrals to the local authority. As schools face the challenge of catching up, they will need to think carefully about what… The aim seems to be that any institution should be more than the sum of its data – that a team of human beings can tell us something about a school or college that published figures can’t. If you are unhappy with the lead HMI response, contact an Ofsted manager – you must do this within 10 working days after your concern is raised or when the report is published. What type of provider do you wish to make a complaint about? Don’t include personal or financial information like your National Insurance number or credit card details. Ofsted will keep information from your complaint until at least the date of the school's next Ofsted inspection. Email enquiries@ofsted.gov.uk or call us on 0300 123 1231. Ofsted may refer the information we receive from you to other agencies (for example the Department for Education or the Education and Skills Funding Agency) when they are the appropriate agency to take action on the information. A step one complaint is to raise concerns during the actual inspection at the end of day one (and keep records). The act of defiance comes as the education secretary advised parents to contact the watchdog if they feel their child’s school isn’t providing “suitable” remote learning. What’s the point of the visits? Tel 01245 262 779 0. other Ofsted teams, such as legal advisors, where this is required and/or appropriate, your local authority children's services where your complaint raises concerns about the welfare of individual children or vulnerable adults. When requirements change we respond quickly to interpret the new information and then report our research to schools nationwide. Ofsted summary evaluations of multi-academy trusts will “probably” resume in early 2022, the watchdog’s chief inspector has revealed. Please include what actions you have taken and what the school did to address your complaint (including the name and position of any person who has considered your complaint) or details of why you did not follow the school's complaints process before contacting Ofsted. However, without your personal data, this information may not be sufficient to enable the local authority, or other statutory agencies, to take appropriate action to prevent or address harm to children or vulnerable adults. 140086 6 judge how well a school investigated or responded to a complaint mediate between a parent or carer and a school to resolve a dispute. academies and free schools Contact your local council or call your local police on 101 if you think a child is at risk. You may use a lot of different ways to contact us about our work. You should consider whether it is appropriate for you to raise your concerns formally with the school before submitting this complaint to Ofsted. These Ofsted grades are based on inspectors judgements across four Ofsted categories – quality of education, behaviour and attitudes, personal development of pupils, leadership and management as set out in their Education Inspection Framework last updated in 2019. Now, Amanda Spielman is attempting to refocus Ofsted on the core business of schools and colleges: the curriculum. HM Chief Inspector Amanda Spielman discussed the impact of COVID-19 and Ofsted’s work at the annual Annual Apprenticeship Conference. When you do so, we will usually collect basic identifying information such as your name and email or other address, so that we can look into the things you want to talk about and then reply to you. All content is available under the Open Government Licence v3.0, except where stated Our helpline is open from 8am to 5pm (Monday to Friday). Ofsted would not usually share your personal data with those agencies. The watchdog visited 24 ‘outstanding’-rated primary schools between October 2019 and March 2020 in a bid to identify “good practice and strong curriculum management”. Our Personal information charter explains how we treat your personal information. Are you the registered parent of this pupil? This includes, in all circumstances, sharing information from your complaint with Ofsted staff and contractors who need to be involved in the handling or assessment of your complaint. Complaints to Ofsted about schools: guidance for parents and carers April 2014, No. Email enquiries@ofsted.gov.uk from the email address that you used for your application/registration. If your concerns are about these issues you should contact the local authority, the DfE or ESFA for academies. CIE@ofsted.gov.uk. Ofsted inspect and regulate to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. If you have difficulties hearing or speaking on the phone, you can use the Next Generation Text Service. Ofsted will review the details of your complaint to identify if there are any wider concerns about the school it may wish to consider further. Guidance and details of our plans from January 2021 as part of a phased return to full inspection. Ofsted’s national director of education has said the watchdog may host online teacher forums to provide more support for schools after inspections. The possible outcomes of this review process are: Ofsted will provide you with a response following receipt of your concerns. Parents have turned the tables on Gavin Williamson by contacting Ofsted to praise schools and complain about his performance – with the inspectorate being deluged with 5,000 emails since Wednesday. If you do not consent to your identity being shared with the school, Ofsted will take all possible steps to keep your identity and that of your child confidential. If you think a child is at risk, contact the children’s social care team at their local council or call your local police on 101. Please read Complain about a school to see what complaints can be considered. Fri 30th Apr 2021, 11.34. Please read Complain about a school to see what complaints can be considered. Coronavirus (COVID-19): what you need to doincludes information on: 1. how to protect yourself and others 2. employment and financial support 3. school closures, education, and childcare 4. businesses and other organisations 5. healthcare workers and carers 6. travel 7. how coronavirus is affecting public services 8. how you can help There is: 1. a list of online resources for home education 2. guidance for further education (FE) providers on maintaining education and skills training provision 3. guidance for lo… If, however, you do wish to submit this complaint now then you should be aware that Ofsted may need to contact the school/provider to progress your complaint. For many teachers across the UK, the term ‘Ofsted’ is met with mixed reactions. Don’t worry we won’t send you spam or share your email address with anyone. Are you a provider who wants to tell us about an incident? Ofsted has limited legal powers to consider complaints about schools. Making a complaint about a different service. Make a new request by contacting us using the details below. This is explained in the, other public authorities, including the Department for Education, the Education and Skills Funding Agency and the Standards and Testing Agency. Complaints to Ofsted about schools: guidance for parents and carers 6 April 2014, No. Note: pages 2 to 4 of the form are about consenting to Ofsted sharing the information you provide on pages 6 to 8 where you tell us about your complaint. We write a lot about Ofsted school website requirements because it’s one of the most important aspects of your school website. We need this information: Ofsted will use the data, including the personal data you submit, to handle your complaint. 0300 123 4666. Interim visits… carry out an Ofsted assessment of your complaint, if it raises wider concerns about a school, that may require Ofsted to inspect the school. Ofsted: coronavirus (COVID-19) rolling update. Read more… Contact Form: Early years providers: tell Ofsted about an incident, Contact Form: Social care providers: tell Ofsted about an incident. Ofsted guidance and information relating to coronavirus (COVID-19) for schools, early years, children’s social care and further education and skills providers. There are four possible Ofsted ratings that a school can receive. If you provide information to Ofsted that causes us concerns, for example, about the safety and welfare of individual children or vulnerable adults we may consider it necessary to make a safeguarding referral to the local authority. no immediate action, except to suggest the most appropriate alternative complaints route to you, refer a summary of your complaint to another statutory agency where their powers would ensure a better outcome for the pupils. Otherwise known as the Office for Standards in Education, Children’s Services and Skills, Ofsted has the ability to provoke feelings of anxiety for educators, and the authority to paint schools in a negative or positive light.. If you need help using Ofsted Parent View please call 0300 123 1231. Read our policy on Social media use. During a recent Ofsted Big Conversation steering group meeting, we made Ofsted aware that providers are finding it increasingly harder and more frustrating trying to contact them by telephone. To read more information about how Ofsted will handle and use your personal data please read Ofsted's privacy notice about schools. Call 999 if a child is in immediate danger. 1. There are different ways to complain about schools in: Scotland; Wales; Northern Ireland; Other types of complaint. Ofsted will publish a series of ‘state of the nation’ research reviews and subject reports to set out the “most helpful ways of securing progression” for schools as they plan which content to prioritise to help pupils catch up. A special school judged to be ineffective in providing education during the pandemic has been criticised by Ofsted for setting “time-filling activities rather than education”. Ofsted has revealed more details about the “visits” inspectors will be making to schools following their return to full education, ahead of the resumption of routine inspections from next year. Ofsted’s review of sexual abuse in schools will see the watchdog visit a “sample of schools and colleges” where abuse and violence cases have been highlighted. OFSTED is responsible for: The inspection and regulation of educational institutions including independent schools, state schools, academies and childcare facilities. If the child is in immediate danger, call police on 999. Contact Form: Complaints about other providers Ofsted inspects. Ofsted has reportedly been flooded with thousands of emails in two days praising schools after the Education Secretary encouraged parents to complain. You can change your cookie settings at any time. Please contact your local council or call local police on 101 if you're worried about a child who is at risk of being harmed. Below you will find access to our latest inspection report along with links to the parent view website where you can submit your views and opinions on the school. If so, please use the online notification forms above. 140086 judge how well a school investigated or responded to a complaint mediate between a parent or carer and a school to resolve a dispute. However, where Ofsted does not share your personal data, the other agency will not be able to follow up the concerns with you or inform you about the outcome of any action they may take. We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. It will take only 2 minutes to fill in. We’ll send you a link to a feedback form. Read about the types of information we routinely publish in our Publication scheme. The inspection of other services for children and young people. Langham Oaks School is part of the SEAX Trust: company number 07747149 Registered Office: Thriftwood School, Fox Cresent, Chelmsford, CM1 2BN. School inspections are required by law. All content is available under the Open Government Licence v3.0, except where otherwise stated, Regional Director, North East, Yorkshire and Humber, Director, Finance, Planning and Commercial, Parents: give Ofsted your views on your child’s school, Become a children's social care provider or manager, Ofsted publishes science research review – the first in a series of subject reviews, Amanda Spielman at the 2021 Annual Apprenticeship Conference, Ofsted’s review of sexual abuse in schools and colleges, Ofsted: coronavirus (COVID-19) rolling update, Area SEND inspection: guidance for inspectors, Consented addresses for childminders and domestic childcare, Area SEND inspections and outcomes in England as at 31 March 2021, Ofsted's return to routine inspection activity, Data about schools and pupil placements in alternative provision, See all transparency and freedom of information releases, Coronavirus (COVID-19): guidance and support, Transparency and freedom of information releases, Read about the Freedom of Information (FOI) Act and. in case we need to pass your concerns and your identity to another agency, so they can consider whether to take action. Ofsted to return to on-site school inspections “As always", the inspectorate adds, “Ofsted will do the same if a visit to a higher-graded school highlights a significant cause for concern.” The watchdog says it is currently piloting “some limited changes to inspection methods to take account of … The NSPCC helpline will be a dedicated number for victims of sexual abuse in schools, and offer support if they wish to contact the police. Ofsted is an abbreviation of the Office for Standards in Education. Ofsted – School Website Requirements – Expert advice, tools and resources. All content is available under the Open Government Licence v3.0, except where stated, Please provide the school's full postal address, You can select multiple options for this section. We also use cookies set by other sites to help us deliver content from their services. While we will always share a summary of your concerns, if we identify safeguarding issues and there are concerns about the safety and welfare of individual children or vulnerable adults, we would also ask for your consent to share the remainder of your complaint, including your identity, with the local authority. Ofsted has also said that schools do not need to prepare any documentation specifically for the visit nor do schools need to prepare a self-evaluation. If so, please use the online notification forms below. Here’s all the nitty-gritty new details you need to know from the new operation guidance. Its job is to inspect and rate schools as outstanding, good, in need of improvement, inadequate or in need of special measures. Contact Ofsted about concerns. You can still submit the form even if you do not consent. This would include relevant details from your complaint but would usually not include personal data that could identify you. Wherever possible, Ofsted will inform you when we have shared your personal data in the ways set out above. Ofsted has today published the first review in a new series looking at what makes for a high-quality education in different subjects across the curriculum. Our helpline is open from 8am to 5pm (Monday to Friday). It can also be more helpful for inspectors who contact or inspect the school if school leaders know which case is being discussed, as leaders can respond more fully. We use some essential cookies to make this website work. Sean Harford told The Schools and Academies Show suggested such a plan could also help “humanise” the inspectorate. Complain about: a local authority service via the Local Government Ombudsman This will enable the local authority to consider your concerns fully and take appropriate action. Raise concerns during the actual inspection at the annual annual Apprenticeship Conference your but. 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